Reports are typically emailed within minutes of you checking out. Firstly, please check your Junk or SPAM folder. Because our system is integrated with more than one government department and agency, sometimes they are down for maintenance. If we are aware of this, you'll be notified at the time your transaction is completed and on occasions, via email as well. Once the system becomes available, you'll receive your report. If you haven't received your report within an hour, please do not hesitate to contact us. You'll need to provide your email address and PayPal transaction ID for verification.
If you don't see any of the vehicles details such as Make, Model, etc under the heading NEVDIS details, you've probably enetered the wrong VIN number. You can confirm this by checking the VIN at the top of the page next to "Motor vehicle". If this is the case, you'll need to conduct another search. Unfortunately refunds are not possible.
The information those services provide are typically a best estimate. This may include odometer readings, average price of the vehicle or the like. This information is freely available. What you really want is to ensure the vehicle isn't under finance and hasn't been written off or stolen. Our reports provide exactly that.
Yes. It will work for any vehicle with a valid VIN (Vehicle Identification Number).
If the vehicle has a 17 digit VIN (Vehicle Identification Number) you can conduct a search. Chassis Number searches are not automatically handled by REVS Checker. You can contact us however and we'll arrange for a manual search to be conducted.
Yes. On the first page of your report under "Registration Details", you'll see information pertaining to the encumbrance or security interest. It will also provide contact details of the security interest (generally a finance company or bank). You should speak with them to ensure the vehicle isn't under finance at which point you should conduct another search just to be safe. If the vehicle isn't under finance, under the Registration Details section you'll see "No registration exists for this serial number".
Data is sourced from the PPSR (Personal Property Securities Register) which in turn also accesses the NEVDIS (National Exchange of Vehicle & Driver Information System). It is this system which provides key vehicle information, including but not limited to its stolen or written off status. The PPSR system covers vehicles being under finance or the like.
Whilst we cannot guarantee its accuracy, you should consider the information provided to be of the highest standard as it comes directly, in real time, from the PPSR (Personal Property Securities Register) and NEVDIS (National Exchange of Vehicle & Driver Information System) systems.
The reading is merely a best estimate based on the vehicles age and average number of kilometres driven by most Australians. If you are concerned, you should refer to the vehicles service history.
No, however it may confirm the vehicles current or past registration number depending on the time of purchase.
On occasions, finance companies can be slow to update the PPSR system. You must speak with them to confirm and likewise conduct a secondary search once they confirm they've updated the PPSR system.
No, you must use the vehicles VIN (Vehicle Identification Number).
It means the PPSR or NEVDIS system does not contain any information which would suggest the vehicle is written off or stolen. This is what you want to see. Our sample report highlights the difference.
There are two kinds of write off's, the first is a Statutory Write Off meaning the vehicle cannot be legally re-registered. The second is a Repairable Write Off. In this situation, most likely the insurance company, has determined that it is not economically viable for them to repair the vehicle. Those vehicles are typically sold at auctions to buyers who are prepared to repair it. Once the vehicle has passed an independent safety inspection, it may be re-registered.
This typically means the vehicle suffered extensive water or hail damage. In most cases, the insurance company has deemed the vehicle to be a repairable write off. Just because a vehicle may have suffered small, some or slight hail damage for example, does not mean it will be listed in your report however.
You should exercise common sense and extreme caution. Vehicles which have been written off are generally much harder to sell and likewise repair. We would recommend the vehicle is inspected by a professional prior to purchase.
Aside from not purchase it, contact the police in that state or territory in question and provide the reference number. The vehicle has been flagged in the national database because the VIN, plate, engine or potentially all three, have been reported as stolen. This data might be historical so don't panic, just contact the police in that state.
Definitely not. Our system only records the transaction ID which cannot identify you personally. This data is recorded in the unlikely event an error were to occur with your transaction.
REVS Checker uses some of the highest available encryption and our payment gateway, PayPal, likewise does the same.
Yes however these can take up to seven (7) days to process. Once complete, your report will be emailed to you. Unfortunately we cannot cancel the transaction during this time. For immediate access to a report, please use existing PayPal funds (balance) or a direct debit or credit card linked to your PayPal account.
This is a rare case but can occur if the PPSR system is overloaded. Please contact us as soon as possible and we will request it be reissued. You'll need to provide your email address, PayPal transaction ID and the VIN number in question.